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I work as a support worker in the community, dealing with clients that want to stop drinking, or have stopped but are finding it hard to stay dry. I work with 16 clients a week for 2 and a half hours, this includes travel to and from the clients and paperwork.
I enjoy my job and I find I can do more to help as a recovering alcoholic, having first hand knowledge of the problem. But because of the funding stream, we need outcomes and outcomes mean more and more paperwork and less time with the people that matter. Does anyone else have this problem?
Hello Huw and a very warm welcome to Wired In.
I have a suspicion that your question may start an avalanche!
Whenever I have a think about this area (which isn’t too often as it makes my head hurt!) I think of a window waiting for a pair of curtains. There are a lot of people with elaborate rulers measuring the frame and arguing about numbers. Then there are others who are convinced that only a blind will do as curtains are old hat, while others think double glazing might do the job.
Meanwhile the poor old window remains unadorned and the cold blows in when its windy.
Huw
i know exactly what you mean, I am a substance misuse worker and am flooded with paperwork instead of spending my time with clients. I understand that we have to show outcomes etc. and agree care plans etc etc but it seems to have gone too far the way of paperwork rather than one to one sessions with the people who matter.
Jim
Hi Huw, Thanks for adding me as a friend. That means a lot. We are swamped with 2 databases, monthly kpi’s, TOPS scores for the NTA, casenotes (albeit important!). I feel sometimes that i spend more time in front of screens than i do in front of people wanting to get well. As long as we dont forget the people who matter, and make the time to be with them, help and support them on their journeys, thats the main thing.
